Privacy Policy
This Privacy Policy applies to all products, services, and the website www.MineralCare.net provided by MineralCare (collectively referred to as “MineralCare’s Services”). It is designed to help you understand how we collect, use, and protect personal information related to our services. By using our services, you agree to the terms outlined in this policy.
Throughout this policy, “we,” “our,” and “us” refer to MineralCare, while “you” and “your” refer to MineralCare users and customers.
Compliance with Privacy Frameworks
MineralCare complies with the U.S.–E.U. Safe Harbor Framework and the U.S.–Swiss Safe Harbor Framework, as established by the U.S. Department of Commerce. These frameworks govern the collection, use, and retention of personal data from EU member countries and Switzerland. MineralCare adheres to the Safe Harbor Privacy Principles, including:
- Notice
- Choice
- Onward Transfer
- Security
- Data Integrity
- Access
- Enforcement
For more details, visit the Safe Harbor program website at www.export.gov/safeharbor.
Information We Collect
Registration Information
When you register with MineralCare or use our services, we may collect:
- Name
- Email address
- Mailing address
- Phone number
- Account password and PIN
- Recipients’ email addresses (for file sharing)
- Optional: Profile photo or uploaded images
Depending on the type of account, additional details like billing information (e.g., credit card details) or operating system information may be requested. Sensitive data, such as credit card details, are encrypted using Secure Socket Layer (SSL) technology.
You will also be subscribed to our mailing list for newsletters and promotions upon registration. You can opt out at any time by updating your notification preferences or contacting support@MineralCare.net.
Age Restrictions
Our services are not intended for children under 18 years old. If we become aware that we have collected data from a user under 16, we will promptly delete this information in a secure manner.
How We Use Collected Information
We use your information to:
- Provide and improve our services.
- Respond to your inquiries and support requests.
- Send essential account-related updates.
- Enable features like file/photo sharing.
- Notify you of promotions, newsletters, and special offers (optional).
You may update your communication preferences or unsubscribe from promotional content at any time. However, service-related announcements are mandatory for account functionality.
Sharing Information with Third Parties
We do not sell or rent personal information to third parties. Information may be shared in the following cases:
- Service Providers: Trusted third parties, like payment processors or email service providers, may access your data strictly for operational purposes.
- Legal Compliance: Information may be disclosed to comply with legal obligations or enforce our terms of use.
- Business Transitions: In case of a merger, acquisition, or asset sale, your data may be transferred under notice.
- Aggregated Data: Non-personal, anonymized data (e.g., usage statistics) may be shared for analytical purposes.
Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, or destruction. All sensitive information is encrypted during transmission using SSL. Access to personal data is restricted to authorized personnel under confidentiality agreements.
User Responsibility
When accessing your account via shared devices, always log out to prevent unauthorized access.
Cookies and Website Use
Our website uses cookies to enhance your browsing experience, including:
- Session management (e.g., login preferences).
- Usage analytics (via third-party tools) to optimize our services.
Cookies do not store personally identifiable information. You can manage cookie settings through your browser.
Access and Control of Your Information
You can access, update, or delete your personal information at any time by logging into your account or contacting support@MineralCare.net.
We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.
Public Forums and External Links
Our website may include publicly accessible forums, blogs, or links to external websites. Information shared in these areas may be visible to others. MineralCare is not responsible for the privacy practices of external sites.
To request removal of personal information from forums, email support@MineralCare.net.
Changes to This Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on this page, and significant updates will be communicated via email or a prominent notice on our website.
By continuing to use our services, you agree to the updated terms.
Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to support@MineralCare.net.
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